Refund policy
At Temple & Vine, each product is made to order with care and excellence. Because of this, we can only accept returns for specific reasons in line with Our policy.
Damaged, Misprinted, or Defective Items
If your item arrives damaged, misprinted, or defective, please contact us within 7 days of delivery at templeandvine@gmail. SUBJECT: RETURN
Provide:
- Your order number
- Clear photos of the issue
- A short description
Non-Returnable Items
Because our products are made to order, we cannot accept returns or exchanges for:
-
Wrong size orders
-
Buyer’s remorse or change of mind
-
Incorrect shipping address provided by the customer
We encourage you to check the size guide on each product page before placing your order.
Return Address
All approved returns are sent to fulfillment center (return address provided after approval).
Our Promise
Every order at Temple & Vine is created with love, faith, and purpose.
If you ever encounter an issue, please reach out we’ll do everything we can to make it right.